Feedback Inbox
259 items · All feedback processed
Raw feedback processed by the AI pipeline into ranked product signals.
Raw feedback processed by the AI pipeline into ranked product signals.
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| Date | Source | Segment | Plan | Area | Severity | Feedback | Signal |
|---|---|---|---|---|---|---|---|
| 2025-04-30 | Support | Solo / Freelancer | Pro | Documentation | medium | Docs are thin. I wanted to understand the trigger model better but couldn't find a clear explanation. | SIG-006 |
| 2025-04-30 | Churn | SMB | Team | Billing | medium | The billing settings page doesn't show a clear breakdown of what I'm being charged for. | SIG-010 |
| 2025-04-29 | Intercom | Startup | Pro | Integrations | high | The integration status column in the dashboard says 'connected' but the workflow isn't firing. | SIG-009 |
| 2025-04-27 | Churn | SMB | Pro | Workflow builder | high | What's a trigger? The tooltip doesn't explain it well. | SIG-008 |
| 2025-04-27 | Support | SMB | Enterprise | Integrations | medium | Tried to connect Google Sheets three times. Each time it looks like it worked but then nothing syncs. | SIG-009 |
| 2025-04-27 | Support | SMB | Enterprise | Integrations | medium | Set up the HubSpot integration but the workflow still shows as inactive. | SIG-009 |
| 2025-04-26 | Zendesk | SMB | Team | Notifications | medium | I want to be notified only when a workflow fails, not every time it runs. | SIG-005 |
| 2025-04-26 | Churn | Startup | Enterprise | Billing | critical | Why was I billed twice this month? Support couldn't explain it clearly. | SIG-010 |
| 2025-04-26 | Intercom | SMB | Team | Integrations | medium | No idea if my Gmail connection is active. There's no green checkmark or status indicator. | SIG-009 |
| 2025-04-25 | Intercom | SMB | Enterprise | Workflow builder | medium | New to workflow automation. The builder is powerful but I had no idea where to start. | SIG-008 |
| 2025-04-25 | Zendesk | Startup | Team | Workflow builder | high | I don't understand the difference between a trigger and an action. The docs don't explain it clearly either. | SIG-008 |
| 2025-04-25 | Intercom | Mid-market | Team | Templates | medium | I'd love pre-built workflow templates for common use cases. | SIG-007 |
| 2025-04-24 | Support | Team | Team | Performance | high | We have 50 workflows running and the dashboard takes 10 seconds to load. | SIG-001 |
| 2025-04-24 | Sales | Team | Free | Admin permissions | medium | The lack of permission controls is a blocker for enterprise adoption. | SIG-002 |
| 2025-04-23 | Intercom | Mid-market | Team | Billing | medium | Billing page is confusing. Can't tell when my trial ends or what I'll be charged. | SIG-010 |
| 2025-04-23 | Manual | Startup | Team | Workflow builder | high | I understand logic and automation but the labels in the builder don't match how I think about it. | SIG-008 |
| 2025-04-22 | Intercom | SMB | Pro | Billing | high | Got charged for annual plan without clear warning that the trial auto-converts. | SIG-010 |
| 2025-04-22 | Support | Startup | Pro | Notifications | medium | Every single workflow step sends a Slack message. It's overwhelming. | SIG-005 |
| 2025-04-22 | Intercom | Solo / Freelancer | Team | Integrations | high | My coworker and I both set up integrations separately and got different results. Very confusing. | SIG-009 |
| 2025-04-22 | Intercom | Mid-market | Enterprise | Integrations | medium | We're a Salesforce shop. Without native integration we'd have to do everything manually. | SIG-004 |
| 2025-04-22 | Survey | Startup | Team | Integrations | medium | I connected Slack but I'm not sure if the workflow is actually active. There's no confirmation after setup. | SIG-009 |
| 2025-04-21 | Support | SMB | Enterprise | Documentation | medium | I had to watch a YouTube video to understand basic features. You need better in-app guidance. | SIG-006 |
| 2025-04-20 | Survey | Startup | Team | Notifications | medium | Getting pinged in Slack every few minutes from FlowPilot. My team is annoyed. | SIG-005 |
| 2025-04-20 | Zendesk | SMB | Team | Workflow builder | high | The onboarding didn't explain the trigger/action model at all. I had to Google it. | SIG-008 |
| 2025-04-20 | Survey | SMB | Pro | Workflow builder | medium | The terminology in the builder is inconsistent. Sometimes it says 'step', sometimes 'node', sometimes 'action'. | SIG-008 |
| 2025-04-20 | CS Slack | Team | Enterprise | Notifications | medium | The Slack alerts are helpful but I need to filter by severity — not every error needs immediate attention. | SIG-005 |
| 2025-04-20 | Intercom | SMB | Pro | Templates | low | Pre-built templates for sales ops workflows would save me a ton of time. | SIG-007 |
| 2025-04-19 | Intercom | Enterprise | Enterprise | Integrations | medium | Salesforce integration is a must-have for our team. Would reconsider if you added it. | SIG-004 |
| 2025-04-19 | Intercom | Mid-market | Team | Admin permissions | medium | There's no way to restrict who can edit workflows. Any team member can change anything. | SIG-002 |
| 2025-04-19 | CS Slack | Mid-market | Pro | Integrations | medium | Love the product. Salesforce sync is the only missing piece for us. | SIG-004 |
| 2025-04-19 | Support | Mid-market | Free | Performance | medium | Large batch runs lock up the UI. I can't do anything while it's processing. | SIG-001 |
| 2025-04-19 | Sales | Enterprise | Enterprise | Reporting | medium | How do I see how many times a workflow ran last month? This should be on the dashboard. | SIG-003 |
| 2025-04-18 | Intercom | Mid-market | Pro | Reporting | high | No way to see which workflows are failing most. I'm flying blind. | SIG-003 |
| 2025-04-18 | CS Slack | SMB | Enterprise | Integrations | medium | Connected three apps but honestly don't know if any of them are actually active. | SIG-009 |
| 2025-04-18 | Zendesk | Startup | Free | Billing | medium | Unexpected charge showed up on my card. Not sure what it's for. | SIG-010 |
| 2025-04-17 | CS Slack | Startup | Pro | Templates | low | Templates would make it much easier to get started. | SIG-007 |
| 2025-04-17 | Manual | Startup | Pro | Integrations | high | After OAuth redirect I land back on the dashboard but nothing tells me the connection succeeded. | SIG-009 |
| 2025-04-17 | Zendesk | Solo / Freelancer | Enterprise | Workflow builder | medium | I got confused between 'trigger condition' and 'filter condition'. They look the same. | SIG-008 |
| 2025-04-17 | Manual | Solo / Freelancer | Team | Integrations | medium | Spent 20 minutes on setup only to find out I was never actually connected. | SIG-009 |
| 2025-04-17 | Churn | SMB | Free | Templates | low | Templates are the one thing keeping me from recommending this to others. | SIG-007 |
| 2025-04-16 | Churn | Solo / Freelancer | Pro | Workflow builder | medium | Could the workflow builder have a simple mode for non-technical users? | SIG-008 |
| 2025-04-15 | Zendesk | Solo / Freelancer | Pro | Documentation | low | The help docs are outdated. The screenshots don't match the current UI. | SIG-006 |
| 2025-04-15 | Support | SMB | Pro | Templates | low | I want a customer onboarding automation template. Is that something you offer? | SIG-007 |
| 2025-04-14 | Intercom | Mid-market | Pro | Templates | low | Is there a template library? Building from scratch every time is tedious. | SIG-007 |
| 2025-04-13 | Support | Mid-market | Free | Templates | low | Pre-built templates for sales ops workflows would save me a ton of time. | SIG-007 |
| 2025-04-13 | Intercom | Startup | Free | Documentation | medium | Searched the docs for 20 minutes and couldn't find how to set up conditional logic. | SIG-006 |
| 2025-04-12 | Zendesk | SMB | Free | Billing | high | I didn't expect to be charged for the Enterprise plan features I tested during trial. | SIG-010 |
| 2025-04-12 | Zendesk | Enterprise | Enterprise | Integrations | medium | Our entire ops workflow runs through Salesforce. FlowPilot is a dealbreaker without it. | SIG-004 |
| 2025-04-11 | Support | Mid-market | Team | Templates | low | I found a competitor that has 100+ templates. FlowPilot feels bare by comparison. | SIG-007 |
| 2025-04-11 | Support | Mid-market | Free | Reporting | medium | Can't export workflow run data. I need this for my weekly ops report. | SIG-003 |
| 2025-04-10 | Intercom | Enterprise | Pro | Reporting | medium | I want to see which automations succeeded or failed this week. | SIG-003 |
| 2025-04-10 | Intercom | SMB | Pro | Integrations | high | Connected Slack but couldn't find where to verify it was actually working. | SIG-009 |
| 2025-04-10 | Churn | SMB | Pro | Documentation | low | I can't find clear documentation on how to set up the Gmail integration. | SIG-006 |
| 2025-04-09 | Support | Startup | Team | Integrations | medium | I keep reconnecting Slack thinking it's broken but maybe it's just unclear what success looks like. | SIG-009 |
| 2025-04-09 | Support | Enterprise | Free | Integrations | high | Love the product. Salesforce sync is the only missing piece for us. | SIG-004 |
| 2025-04-08 | Support | Enterprise | Enterprise | Integrations | medium | The product looks useful, but we cannot adopt it without Salesforce integration. | SIG-004 |
| 2025-04-08 | Sales | Mid-market | Team | Integrations | high | Our sales ops manager won't approve a tool that doesn't connect to Salesforce. | SIG-004 |
| 2025-04-07 | Manual | SMB | Pro | Documentation | low | The FAQ doesn't answer basic questions. It feels like it was written for power users. | SIG-006 |
| 2025-04-06 | Support | Solo / Freelancer | Team | Integrations | high | Connected Slack but couldn't find where to verify it was actually working. | SIG-009 |
| 2025-04-06 | Sales | Startup | Team | Billing | critical | The difference between Pro and Team pricing is not clear on the pricing page. | SIG-010 |
| 2025-04-06 | Support | Mid-market | Enterprise | Admin permissions | high | There's no way to restrict who can edit workflows. Any team member can change anything. | SIG-002 |
| 2025-04-06 | Intercom | Solo / Freelancer | Team | Documentation | medium | The help docs are outdated. The screenshots don't match the current UI. | SIG-006 |
| 2025-04-05 | Churn | SMB | Team | Workflow builder | medium | The 'when this happens, do this' framing would be way clearer than trigger/action labels. | SIG-008 |
| 2025-04-05 | Support | Solo / Freelancer | Pro | Integrations | medium | New user here. The integrations page just has logos and a connect button. After I click connect I'm lost. | SIG-009 |
| 2025-04-05 | CS Slack | SMB | Enterprise | Billing | high | I removed a user but still got charged for that seat this month. | SIG-010 |
| 2025-04-04 | Sales | Enterprise | Enterprise | Integrations | high | We're mid-market and Salesforce is our system of record. FlowPilot can't replace it. | SIG-004 |
| 2025-04-04 | Support | Team | Pro | Reporting | medium | The reporting tab is basically empty. I expected at least basic run/fail metrics. | SIG-003 |
| 2025-04-04 | Intercom | Enterprise | Pro | Reporting | high | Can't export workflow run data. I need this for my weekly ops report. | SIG-003 |
| 2025-04-04 | Intercom | Solo / Freelancer | Team | Integrations | high | Connected three apps but honestly don't know if any of them are actually active. | SIG-009 |
| 2025-04-04 | Support | Enterprise | Pro | Performance | critical | The app is noticeably slow when I have more than 5 active workflows. | SIG-001 |
| 2025-04-04 | Churn | Team | Enterprise | Notifications | medium | Would love digest-style notifications instead of one per event. | SIG-005 |
| 2025-04-03 | Support | SMB | Free | Integrations | high | I completed the Slack setup steps but there's no success message or confirmation screen. | SIG-009 |
| 2025-04-02 | Support | Mid-market | Enterprise | Templates | low | Even 5-10 starter templates would help new users get value faster. | SIG-007 |
| 2025-04-02 | Churn | Solo / Freelancer | Team | Integrations | medium | After OAuth redirect I land back on the dashboard but nothing tells me the connection succeeded. | SIG-009 |
| 2025-04-01 | CS Slack | Team | Free | Admin permissions | medium | Admin controls are missing. We're a 20-person team and I need more granular permissions. | SIG-002 |
| 2025-04-01 | Manual | Startup | Pro | Notifications | low | Getting pinged in Slack every few minutes from FlowPilot. My team is annoyed. | SIG-005 |
| 2025-03-31 | Intercom | Team | Team | Performance | high | Workflow execution is slow. Simple automations take 30+ seconds. | SIG-001 |
| 2025-03-31 | Survey | Enterprise | Free | Integrations | medium | Not a dealbreaker for me personally but my manager won't sign off without Salesforce. | SIG-004 |
| 2025-03-30 | Churn | SMB | Team | Workflow builder | medium | I understand logic and automation but the labels in the builder don't match how I think about it. | SIG-008 |
| 2025-03-30 | Intercom | SMB | Team | Billing | medium | The trial end date wasn't obvious. I thought I had more time. | SIG-010 |
| 2025-03-30 | Support | Solo / Freelancer | Team | Documentation | medium | Support response time is slow. I've been waiting 3 days for a reply. | SIG-006 |
| 2025-03-30 | Zendesk | Solo / Freelancer | Pro | Integrations | medium | The integration setup page is confusing. I clicked connect and then nothing changed. | SIG-009 |
| 2025-03-29 | Support | Mid-market | Team | Admin permissions | high | A junior team member accidentally deleted a workflow because there are no edit restrictions. | SIG-002 |
| 2025-03-28 | Churn | Enterprise | Free | Performance | high | The app is noticeably slow when I have more than 5 active workflows. | SIG-001 |
| 2025-03-28 | Support | Mid-market | Pro | Billing | high | The pricing page says 'free trial' but doesn't say what happens after 14 days. | SIG-010 |
| 2025-03-27 | Intercom | SMB | Free | Billing | medium | Got charged for annual plan without clear warning that the trial auto-converts. | SIG-010 |
| 2025-03-27 | Sales | Enterprise | Team | Integrations | medium | We went with a competitor because they had Salesforce integration. Please add it. | SIG-004 |
| 2025-03-27 | Support | Mid-market | Team | Admin permissions | high | Someone on my team changed the billing plan without permission. There's no access control. | SIG-002 |
| 2025-03-26 | Survey | Startup | Free | Integrations | medium | Setup wizard ends abruptly. I expected a confirmation or next steps screen. | SIG-009 |
| 2025-03-26 | Support | Team | Team | Performance | critical | Large batch runs lock up the UI. I can't do anything while it's processing. | SIG-001 |
| 2025-03-26 | Intercom | SMB | Pro | Billing | medium | Got a renewal invoice I wasn't expecting. Thought I had cancelled. | SIG-010 |
| 2025-03-26 | Intercom | Enterprise | Free | Integrations | medium | Would upgrade to Enterprise if Salesforce was supported. | SIG-004 |
| 2025-03-26 | Sales | Startup | Team | Workflow builder | high | The 'when this happens, do this' framing would be way clearer than trigger/action labels. | SIG-008 |
| 2025-03-25 | Intercom | SMB | Free | Workflow builder | low | The builder works but the naming conventions make it harder than it needs to be. | SIG-008 |
| 2025-03-23 | Zendesk | SMB | Pro | Workflow builder | medium | I abandoned my first workflow because I couldn't figure out the builder. Started over with a template. | SIG-008 |
| 2025-03-23 | Churn | SMB | Enterprise | Documentation | medium | The docs don't cover the HubSpot integration at all. | SIG-006 |
| 2025-03-23 | Sales | SMB | Team | Integrations | high | I completed the Slack setup steps but there's no success message or confirmation screen. | SIG-009 |
| 2025-03-22 | Manual | Startup | Pro | Documentation | medium | The help center search returns irrelevant results. | SIG-006 |
| 2025-03-22 | Intercom | SMB | Pro | Billing | high | We were charged after the trial and I didn't realize adding teammates changed the bill. | SIG-010 |
| 2025-03-22 | Support | Startup | Pro | Integrations | medium | Set up the HubSpot integration but the workflow still shows as inactive. | SIG-009 |
| 2025-03-22 | Zendesk | Startup | Enterprise | Workflow builder | low | I keep building the workflow backwards — trigger then action confuses me every time. | SIG-008 |
| 2025-03-21 | CS Slack | Solo / Freelancer | Team | Workflow builder | medium | The builder works but the naming conventions make it harder than it needs to be. | SIG-008 |
| 2025-03-21 | Churn | Startup | Pro | Notifications | medium | The Slack alerts are helpful but I need to filter by severity — not every error needs immediate attention. | SIG-005 |
| 2025-03-20 | Manual | Mid-market | Team | Performance | critical | Our larger workflows take several minutes to run. This is too slow for our use case. | SIG-001 |
| 2025-03-19 | Sales | Mid-market | Free | Templates | low | Is there a template library? Building from scratch every time is tedious. | SIG-007 |
| 2025-03-17 | Intercom | Startup | Pro | Billing | critical | The trial end date wasn't obvious. I thought I had more time. | SIG-010 |
| 2025-03-16 | Churn | Mid-market | Pro | Billing | medium | Why was I billed twice this month? Support couldn't explain it clearly. | SIG-010 |
| 2025-03-16 | Sales | Enterprise | Enterprise | Reporting | medium | There's no way to see a history of workflow runs. I need an audit log. | SIG-003 |
| 2025-03-15 | Manual | Startup | Team | Integrations | medium | I went through the whole setup and then my workflow didn't trigger. Had to ask support if it was even connected. | SIG-009 |
| 2025-03-15 | Survey | Team | Team | Notifications | low | Every single workflow step sends a Slack message. It's overwhelming. | SIG-005 |
| 2025-03-14 | Survey | Solo / Freelancer | Free | Integrations | medium | Set up the HubSpot integration but the workflow still shows as inactive. | SIG-009 |
| 2025-03-14 | Support | Enterprise | Team | Admin permissions | high | My teammate can edit billing settings, which feels risky. | SIG-002 |
| 2025-03-13 | Churn | Startup | Pro | Documentation | medium | I can't find clear documentation on how to set up the Gmail integration. | SIG-006 |
| 2025-03-13 | Support | Enterprise | Team | Integrations | high | The product looks useful, but we cannot adopt it without Salesforce integration. | SIG-004 |
| 2025-03-13 | Manual | Team | Pro | Performance | medium | Performance degraded significantly in the last two weeks. Was much faster before. | SIG-001 |
| 2025-03-13 | Intercom | Enterprise | Pro | Admin permissions | medium | My teammate can edit billing settings, which feels risky. | SIG-002 |
| 2025-03-12 | Intercom | Startup | Enterprise | Billing | critical | Billing page is confusing. Can't tell when my trial ends or what I'll be charged. | SIG-010 |
| 2025-03-12 | Support | Startup | Pro | Workflow builder | medium | I got confused between 'trigger condition' and 'filter condition'. They look the same. | SIG-008 |
| 2025-03-11 | Intercom | Startup | Team | Integrations | high | I can't tell if my integration is connected or not. The status just says 'pending' forever. | SIG-009 |
| 2025-03-09 | Intercom | Solo / Freelancer | Pro | Integrations | high | I don't see anywhere to test the integration after setting it up. | SIG-009 |
| 2025-03-09 | Support | SMB | Pro | Integrations | medium | The connect button should change to 'connected' with a checkmark — right now nothing changes. | SIG-009 |
| 2025-03-08 | CS Slack | Solo / Freelancer | Pro | Integrations | high | I went through the whole setup and then my workflow didn't trigger. Had to ask support if it was even connected. | SIG-009 |
| 2025-03-08 | Intercom | SMB | Team | Integrations | high | Integration connected but I'm second-guessing whether I did it right. No confirmation. | SIG-009 |
| 2025-03-08 | Support | SMB | Pro | Workflow builder | medium | I spent an hour trying to figure out what 'conditional branch' meant before I gave up. | SIG-008 |
| 2025-03-07 | Survey | Startup | Team | Documentation | low | Searched the docs for 20 minutes and couldn't find how to set up conditional logic. | SIG-006 |
| 2025-03-07 | Support | Startup | Team | Notifications | medium | Is there a way to batch notifications? I don't need one per workflow run. | SIG-005 |
| 2025-03-06 | Support | Enterprise | Enterprise | Performance | critical | The app slows down significantly during peak hours. | SIG-001 |
| 2025-03-06 | Support | Mid-market | Free | Performance | high | Workflow trigger latency is too high — sometimes takes 5 minutes to fire after the trigger event. | SIG-001 |
| 2025-03-06 | Churn | Team | Enterprise | Notifications | low | My Slack channel is flooded with FlowPilot notifications. Can I control the frequency? | SIG-005 |
| 2025-03-05 | Support | Startup | Free | Billing | medium | Seat-based billing is confusing. I have 5 users but only 3 are active — why am I paying for 5? | SIG-010 |
| 2025-03-05 | Intercom | Mid-market | Enterprise | Performance | high | The Google Sheets sync takes 8 minutes for 500 rows. This is unusable. | SIG-001 |
| 2025-03-03 | Zendesk | Mid-market | Enterprise | Performance | critical | Our larger workflows take several minutes to run. This is too slow for our use case. | SIG-001 |
| 2025-03-02 | Zendesk | Mid-market | Pro | Performance | critical | Running a multi-step workflow crashes the browser tab occasionally. | SIG-001 |
| 2025-03-01 | Support | Team | Enterprise | Reporting | high | Reporting is the weakest part of the product. Basic analytics should be included. | SIG-003 |
| 2025-03-01 | Intercom | Solo / Freelancer | Team | Workflow builder | low | What's a trigger? The tooltip doesn't explain it well. | SIG-008 |
| 2025-03-01 | Intercom | Enterprise | Team | Reporting | high | Reporting is the weakest part of the product. Basic analytics should be included. | SIG-003 |
| 2025-02-28 | Support | Enterprise | Team | Reporting | medium | My team needs visibility into workflow performance. Current reporting is insufficient. | SIG-003 |
| 2025-02-27 | Support | Team | Enterprise | Reporting | high | Would love a weekly email digest of workflow activity — success rates, failures, top runs. | SIG-003 |
| 2025-02-27 | Intercom | Solo / Freelancer | Enterprise | Integrations | high | The OAuth screen for HubSpot is confusing. Not sure what permissions I'm granting. | SIG-009 |
| 2025-02-26 | Support | Solo / Freelancer | Team | Workflow builder | low | The builder UI is not intuitive. I've used Zapier and this feels more confusing. | SIG-008 |
| 2025-02-26 | Support | SMB | Pro | Integrations | medium | Setup feels incomplete — I connected my apps but there's no clear 'you're ready to go' moment. | SIG-009 |
| 2025-02-26 | Support | SMB | Enterprise | Integrations | high | The integration setup page is confusing. I clicked connect and then nothing changed. | SIG-009 |
| 2025-02-23 | Survey | Mid-market | Team | Integrations | medium | Our entire ops workflow runs through Salesforce. FlowPilot is a dealbreaker without it. | SIG-004 |
| 2025-02-22 | CS Slack | Enterprise | Enterprise | Performance | critical | Workflow trigger latency is too high — sometimes takes 5 minutes to fire after the trigger event. | SIG-001 |
| 2025-02-22 | Zendesk | Solo / Freelancer | Pro | Workflow builder | high | I keep building the workflow backwards — trigger then action confuses me every time. | SIG-008 |
| 2025-02-20 | Support | SMB | Pro | Notifications | medium | Please add notification settings. Right now it's all or nothing. | SIG-005 |
| 2025-02-19 | Zendesk | Team | Pro | Performance | high | Workflow execution is slow. Simple automations take 30+ seconds. | SIG-001 |
| 2025-02-19 | Support | Solo / Freelancer | Pro | Templates | low | I found a competitor that has 100+ templates. FlowPilot feels bare by comparison. | SIG-007 |
| 2025-02-18 | CS Slack | Team | Team | Reporting | high | I want to track time saved per workflow. Is that data tracked anywhere? | SIG-003 |
| 2025-02-17 | Intercom | Startup | Pro | Templates | low | I'd love pre-built workflow templates for common use cases. | SIG-007 |
| 2025-02-17 | Intercom | Solo / Freelancer | Team | Integrations | medium | Setup wizard ends abruptly. I expected a confirmation or next steps screen. | SIG-009 |
| 2025-02-16 | Zendesk | SMB | Team | Integrations | medium | I can't tell if my integration is connected or not. The status just says 'pending' forever. | SIG-009 |
| 2025-02-16 | CS Slack | Enterprise | Pro | Integrations | medium | Salesforce integration is blocking us from rolling this out to the full team. | SIG-004 |
| 2025-02-15 | Support | SMB | Pro | Templates | low | Can you add a template gallery? I don't know where to start when creating a workflow. | SIG-007 |
| 2025-02-14 | Sales | Solo / Freelancer | Team | Documentation | medium | There's no getting started guide. I had to figure everything out by trial and error. | SIG-006 |
| 2025-02-13 | Manual | Mid-market | Pro | Admin permissions | high | A junior team member accidentally deleted a workflow because there are no edit restrictions. | SIG-002 |
| 2025-02-13 | Survey | Startup | Enterprise | Integrations | high | Why doesn't it show a test event after connecting? I need to know it works before I rely on it. | SIG-009 |
| 2025-02-13 | Manual | Enterprise | Free | Admin permissions | high | Role-based access control is missing. This is table stakes for a team product. | SIG-002 |
| 2025-02-13 | Manual | Mid-market | Free | Billing | medium | Trial to paid conversion happened without a clear confirmation email. | SIG-010 |
| 2025-02-13 | Intercom | Startup | Team | Documentation | medium | The FAQ doesn't answer basic questions. It feels like it was written for power users. | SIG-006 |
| 2025-02-12 | Support | Enterprise | Pro | Admin permissions | high | I want to let my team view automation results without giving them edit access. | SIG-002 |
| 2025-02-11 | CS Slack | SMB | Team | Workflow builder | medium | The step labels are too technical. I build simple automations but the language feels like it's for developers. | SIG-008 |
| 2025-02-11 | Support | Solo / Freelancer | Team | Workflow builder | medium | New to workflow automation. The builder is powerful but I had no idea where to start. | SIG-008 |
| 2025-02-10 | Survey | SMB | Team | Templates | low | Can you add a template gallery? I don't know where to start when creating a workflow. | SIG-007 |
| 2025-02-10 | Sales | Startup | Free | Billing | high | I got an invoice for $200 more than expected. I didn't know adding users mid-month had a cost. | SIG-010 |
| 2025-02-10 | Intercom | SMB | Pro | Integrations | high | Connected Slack but couldn't find where to verify it was actually working. | SIG-009 |
| 2025-02-08 | Sales | Enterprise | Pro | Admin permissions | high | Can you add role-based access? Right now everyone on the team has full admin rights. | SIG-002 |
| 2025-02-08 | Support | Solo / Freelancer | Pro | Documentation | medium | Support response time is slow. I've been waiting 3 days for a reply. | SIG-006 |
| 2025-02-07 | Manual | SMB | Team | Notifications | medium | I get way too many Slack alerts when a workflow fails. | SIG-005 |
| 2025-02-07 | Survey | Startup | Pro | Integrations | medium | New user here. The integrations page just has logos and a connect button. After I click connect I'm lost. | SIG-009 |
| 2025-02-06 | Intercom | Mid-market | Pro | Integrations | high | We evaluated FlowPilot but Salesforce support is a hard requirement for our ops team. | SIG-004 |
| 2025-02-06 | Intercom | Startup | Team | Integrations | high | I connected Slack but I'm not sure if the workflow is actually active. There's no confirmation after setup. | SIG-009 |
| 2025-02-03 | Survey | Enterprise | Team | Integrations | medium | Can you add Salesforce? We need to sync contacts and deal stages automatically. | SIG-004 |
| 2025-02-03 | Support | SMB | Pro | Notifications | medium | I want to be notified only when a workflow fails, not every time it runs. | SIG-005 |
| 2025-02-03 | Support | Mid-market | Team | Performance | high | We have 50 workflows running and the dashboard takes 10 seconds to load. | SIG-001 |
| 2025-02-03 | Intercom | SMB | Pro | Templates | low | Even 5-10 starter templates would help new users get value faster. | SIG-007 |
| 2025-02-02 | Support | Team | Free | Reporting | high | The reporting tab is basically empty. I expected at least basic run/fail metrics. | SIG-003 |
| 2025-02-01 | Manual | Startup | Free | Integrations | medium | Really unclear what happens after you connect an app. Is it just connected or is the workflow running? | SIG-009 |
| 2025-01-31 | Sales | SMB | Pro | Workflow builder | medium | The workflow builder keeps saying 'trigger' and 'action' but I'm not sure what the difference is. | SIG-008 |
| 2025-01-31 | Intercom | SMB | Team | Workflow builder | high | The workflow builder keeps saying 'trigger' and 'action' but I'm not sure what the difference is. | SIG-008 |
| 2025-01-31 | Support | SMB | Team | Billing | high | We were charged after the trial and I didn't realize adding teammates changed the bill. | SIG-010 |
| 2025-01-30 | Churn | Startup | Team | Integrations | high | Really unclear what happens after you connect an app. Is it just connected or is the workflow running? | SIG-009 |
| 2025-01-30 | Intercom | Startup | Enterprise | Workflow builder | high | The step labels are too technical. I build simple automations but the language feels like it's for developers. | SIG-008 |
| 2025-01-27 | Survey | Solo / Freelancer | Team | Workflow builder | high | Could the workflow builder have a simple mode for non-technical users? | SIG-008 |
| 2025-01-26 | Survey | Team | Team | Notifications | medium | Can I set quiet hours for notifications? Getting Slack pings at midnight is too much. | SIG-005 |
| 2025-01-25 | Sales | SMB | Pro | Integrations | high | Integration connected but I'm second-guessing whether I did it right. No confirmation. | SIG-009 |
| 2025-01-25 | Support | Team | Pro | Notifications | medium | Notification overload is real. I muted the FlowPilot channel entirely. | SIG-005 |
| 2025-01-25 | Intercom | SMB | Enterprise | Workflow builder | low | Why does it say 'configure trigger parameters'? Just say 'set up when this runs'. | SIG-008 |
| 2025-01-24 | Sales | Team | Free | Admin permissions | high | Admin controls are missing. We're a 20-person team and I need more granular permissions. | SIG-002 |
| 2025-01-24 | CS Slack | Team | Enterprise | Reporting | medium | My team needs visibility into workflow performance. Current reporting is insufficient. | SIG-003 |
| 2025-01-23 | Intercom | Startup | Free | Billing | critical | I removed a user but still got charged for that seat this month. | SIG-010 |
| 2025-01-22 | Churn | Mid-market | Team | Billing | medium | I added 3 team members during the trial and got a surprise invoice. Nobody told me this. | SIG-010 |
| 2025-01-21 | Sales | Startup | Team | Workflow builder | medium | The terminology in the builder is inconsistent. Sometimes it says 'step', sometimes 'node', sometimes 'action'. | SIG-008 |
| 2025-01-21 | Zendesk | Enterprise | Team | Integrations | medium | When are you adding Salesforce? That's the only thing stopping us from upgrading. | SIG-004 |
| 2025-01-21 | Survey | Startup | Team | Integrations | medium | Spent 20 minutes on setup only to find out I was never actually connected. | SIG-009 |
| 2025-01-19 | Zendesk | Team | Team | Reporting | medium | No way to see which workflows are failing most. I'm flying blind. | SIG-003 |
| 2025-01-18 | Churn | Team | Pro | Admin permissions | medium | I need to give my team read-only access to workflows but there's no option for that. | SIG-002 |
| 2025-01-18 | CS Slack | SMB | Team | Billing | high | Annual billing started without a reminder. I wanted monthly. | SIG-010 |
| 2025-01-15 | Intercom | Startup | Free | Notifications | low | I turned off all Slack notifications because there were too many. Now I miss the important ones. | SIG-005 |
| 2025-01-14 | Intercom | SMB | Pro | Integrations | high | Tried to connect Google Sheets three times. Each time it looks like it worked but then nothing syncs. | SIG-009 |
| 2025-01-13 | Support | Enterprise | Pro | Integrations | medium | We evaluated FlowPilot but Salesforce support is a hard requirement for our ops team. | SIG-004 |
| 2025-01-12 | CS Slack | Startup | Team | Billing | medium | I added 3 team members during the trial and got a surprise invoice. Nobody told me this. | SIG-010 |
| 2025-01-12 | Support | Startup | Pro | Notifications | medium | I get way too many Slack alerts when a workflow fails. | SIG-005 |
| 2025-01-12 | Survey | Enterprise | Team | Integrations | medium | Feature request: Salesforce. This is probably your most requested integration. | SIG-004 |
| 2025-01-10 | Churn | SMB | Pro | Workflow builder | high | First time using FlowPilot. The builder is intimidating. Lots of options but no clear starting point. | SIG-008 |
| 2025-01-10 | Churn | SMB | Free | Workflow builder | medium | Why are some steps called 'actions' and some called 'operations'? Are they the same thing? | SIG-008 |
| 2025-01-10 | Sales | Enterprise | Team | Admin permissions | high | I need to give my team read-only access to workflows but there's no option for that. | SIG-002 |
| 2025-01-08 | Support | SMB | Team | Integrations | medium | Why doesn't it show a test event after connecting? I need to know it works before I rely on it. | SIG-009 |
| 2025-01-07 | Manual | Team | Team | Admin permissions | high | We need to lock certain workflows so only admins can modify them. | SIG-002 |
| 2025-01-07 | Intercom | SMB | Pro | Integrations | medium | After connecting Gmail nothing happened. How do I know it worked? | SIG-009 |
| 2025-01-07 | Intercom | Mid-market | Team | Templates | low | It would help if there were templates for onboarding new customers. | SIG-007 |
| 2025-01-06 | Intercom | Mid-market | Team | Reporting | medium | There's no way to see a history of workflow runs. I need an audit log. | SIG-003 |
| 2025-01-06 | Sales | SMB | Team | Workflow builder | medium | I understand what I want to automate but I can't figure out how to express it in the builder. | SIG-008 |
| 2025-01-06 | CS Slack | Startup | Pro | Notifications | low | Is there a way to batch notifications? I don't need one per workflow run. | SIG-005 |
| 2025-01-04 | Zendesk | Enterprise | Enterprise | Integrations | medium | We're a Salesforce shop. Without native integration we'd have to do everything manually. | SIG-004 |
| 2025-01-03 | Sales | Startup | Pro | Billing | high | Unexpected charge showed up on my card. Not sure what it's for. | SIG-010 |
| 2025-01-02 | Intercom | SMB | Free | Workflow builder | medium | I don't understand the difference between a trigger and an action. The docs don't explain it clearly either. | SIG-008 |
| 2025-01-01 | Zendesk | Solo / Freelancer | Team | Workflow builder | low | The builder UI is not intuitive. I've used Zapier and this feels more confusing. | SIG-008 |
| 2024-12-30 | Support | Startup | Team | Integrations | high | I can't tell if my integration is connected or not. The status just says 'pending' forever. | SIG-009 |
| 2024-12-29 | Survey | Startup | Team | Integrations | medium | The integration status column in the dashboard says 'connected' but the workflow isn't firing. | SIG-009 |
| 2024-12-27 | Support | Startup | Free | Integrations | medium | I keep reconnecting Slack thinking it's broken but maybe it's just unclear what success looks like. | SIG-009 |
| 2024-12-25 | Intercom | Mid-market | Team | Admin permissions | medium | We need to lock certain workflows so only admins can modify them. | SIG-002 |
| 2024-12-24 | Intercom | Startup | Enterprise | Integrations | medium | Setup feels incomplete — I connected my apps but there's no clear 'you're ready to go' moment. | SIG-009 |
| 2024-12-23 | Survey | Enterprise | Team | Reporting | high | The dashboard shows active workflows but not performance data. That's what I actually need. | SIG-003 |
| 2024-12-16 | Intercom | Enterprise | Free | Reporting | high | I need to show my manager automation ROI but there's no data to pull from FlowPilot. | SIG-003 |
| 2024-12-15 | Support | SMB | Pro | Integrations | medium | My coworker and I both set up integrations separately and got different results. Very confusing. | SIG-009 |
| 2024-12-15 | Survey | Solo / Freelancer | Free | Workflow builder | medium | The onboarding didn't explain the trigger/action model at all. I had to Google it. | SIG-008 |
| 2024-12-13 | Intercom | Startup | Pro | Notifications | low | I turned off all Slack notifications because there were too many. Now I miss the important ones. | SIG-005 |
| 2024-12-12 | Support | Startup | Pro | Integrations | high | No idea if my Gmail connection is active. There's no green checkmark or status indicator. | SIG-009 |
| 2024-12-12 | Survey | SMB | Team | Integrations | high | The connect button should change to 'connected' with a checkmark — right now nothing changes. | SIG-009 |
| 2024-12-09 | Zendesk | Enterprise | Enterprise | Admin permissions | high | Can you add role-based access? Right now everyone on the team has full admin rights. | SIG-002 |
| 2024-12-08 | Manual | Solo / Freelancer | Free | Integrations | high | After connecting Gmail nothing happened. How do I know it worked? | SIG-009 |
| 2024-12-08 | CS Slack | Mid-market | Free | Templates | low | It would help if there were templates for onboarding new customers. | SIG-007 |
| 2024-12-05 | Support | SMB | Pro | Workflow builder | medium | I understand what I want to automate but I can't figure out how to express it in the builder. | SIG-008 |
| 2024-12-05 | Support | Solo / Freelancer | Free | Integrations | high | After connecting Gmail nothing happened. How do I know it worked? | SIG-009 |
| 2024-12-04 | Manual | SMB | Free | Integrations | high | I connected Slack but I'm not sure if the workflow is actually active. There's no confirmation after setup. | SIG-009 |
| 2024-12-03 | CS Slack | Startup | Enterprise | Documentation | medium | There's no getting started guide. I had to figure everything out by trial and error. | SIG-006 |
| 2024-12-03 | Manual | SMB | Pro | Billing | medium | I added teammates in week one of the trial — turns out that locked me into a higher tier. | SIG-010 |
| 2024-12-02 | Support | Enterprise | Pro | Reporting | high | How do I see how many times a workflow ran last month? This should be on the dashboard. | SIG-003 |
| 2024-11-29 | Manual | Team | Free | Notifications | medium | My Slack channel is flooded with FlowPilot notifications. Can I control the frequency? | SIG-005 |
| 2024-11-27 | CS Slack | Team | Team | Notifications | medium | Please add notification settings. Right now it's all or nothing. | SIG-005 |
| 2024-11-26 | Support | Enterprise | Pro | Integrations | high | Salesforce integration is a must-have for our team. Would reconsider if you added it. | SIG-004 |
| 2024-11-25 | Support | SMB | Pro | Documentation | medium | No documentation on error codes. When a workflow fails I have no idea what the error means. | SIG-006 |
| 2024-11-22 | Sales | SMB | Team | Workflow builder | medium | Why are some steps called 'actions' and some called 'operations'? Are they the same thing? | SIG-008 |
| 2024-11-21 | CS Slack | SMB | Pro | Workflow builder | high | Why does it say 'configure trigger parameters'? Just say 'set up when this runs'. | SIG-008 |
| 2024-11-20 | Zendesk | Solo / Freelancer | Pro | Documentation | low | The docs don't cover the HubSpot integration at all. | SIG-006 |
| 2024-11-19 | Support | Solo / Freelancer | Enterprise | Integrations | medium | The OAuth screen for HubSpot is confusing. Not sure what permissions I'm granting. | SIG-009 |
| 2024-11-18 | Intercom | Startup | Team | Notifications | medium | The volume of notifications is making it hard to see which errors actually need attention. | SIG-005 |
| 2024-11-18 | Intercom | Startup | Pro | Billing | high | The pricing page says 'free trial' but doesn't say what happens after 14 days. | SIG-010 |
| 2024-11-17 | Sales | Mid-market | Enterprise | Integrations | high | When are you adding Salesforce? That's the only thing stopping us from upgrading. | SIG-004 |
| 2024-11-17 | Sales | Startup | Enterprise | Templates | medium | Templates would make it much easier to get started. | SIG-007 |
| 2024-11-16 | Intercom | SMB | Free | Integrations | medium | I don't see anywhere to test the integration after setting it up. | SIG-009 |
| 2024-11-15 | Support | Team | Team | Reporting | high | I need to show my manager automation ROI but there's no data to pull from FlowPilot. | SIG-003 |
| 2024-11-15 | Intercom | Mid-market | Team | Performance | medium | FlowPilot times out when running workflows with more than 10 steps. | SIG-001 |
| 2024-11-11 | Churn | Mid-market | Enterprise | Reporting | medium | I want to see which automations succeeded or failed this week. | SIG-003 |
| 2024-11-10 | Manual | Team | Free | Performance | critical | FlowPilot times out when running workflows with more than 10 steps. | SIG-001 |
| 2024-11-10 | CS Slack | SMB | Pro | Workflow builder | medium | I spent an hour trying to figure out what 'conditional branch' meant before I gave up. | SIG-008 |
| 2024-11-09 | Churn | Mid-market | Free | Reporting | medium | Can't see failure reasons in the reporting tab. Just shows 'error' with no detail. | SIG-003 |
| 2024-11-08 | Intercom | Startup | Enterprise | Billing | high | I got an invoice for $200 more than expected. I didn't know adding users mid-month had a cost. | SIG-010 |